As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service

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I have waited 9 days for my withdrawal so far. The Complaints Team had attempted to contact the casino for clarification and assistance but had received no response. She expressed dissatisfaction with the lengthy withdrawal process. Your message helps us continue working to improve our processes and ensure that every player feels heard and respected.Best Regards,Winorio Team

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What’s more, you can start with a small deposit and play hundreds of games. You can swipe through Caswino games and tap to play. The welcome bonus is the first bonus most players will get. These are fast single player wino casino login games that simulate real casino action.
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Account Setup

Unfortunately, Wino Casino doesn’t offer much in terms of RNG-powered table games. Based on our experience, the interface looks great across numerous screen sizes, and the mobile site is just as fast as its desktop counterpart. However, that isn’t a considerable drawback, as the website is responsive and optimized for gameplay across various devices. For gamblers who prefer fast mobile casinos, Wino Casino doesn’t currently have a dedicated app.

Withdrawal

If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. Since the casino operates without a valid license and doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint.

• We recommend visiting the “FAQ” page to find answers to common queries before contacting the support team.
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• However, the most notable promotions we stumbled upon were the welcome bonuses for new sports bettors and casino fans.
• The maximum allowed bet for wagering the bonus is 2 EUR.
• Dear player, I’m sorry to hear about your experience.

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We champion verified reviews

I received a €40 bonus and completed the wagering requirement of €1,500 through consistent play, mostly using €1.80 bets. The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Sign up and login to Wino to receive your bonuses. You can reach the mobile site in your browser and play most of the games, whether you have an iPhone or Android.
Any legitimate casino should respect a player’s decision to stop and immediately close an account when requested. Winorio is your ultimate destination for top-tier casino entertainment, offering over 10,000 exciting slots and jackpot games. We only contact players through this official complaint thread or via @casino.guru email addresses.